IMC helps to establish relationships with leading-edge strategic customers to help you with your requirements of Solar PV, cable & wire processing, medical, aerospace & defense, Electronics & semiconductor, E-mobility and Identify spare machine capacities and deal with unique and advanced manufacturing requirements.
Service offered as presale counseling to IMC customers. IMC studies the complete process and suggests to the customer the equipment's configuration best suited to meet volume and quality requirements considering the level of automation required by the customer along with equipment layout suggestions and facility recommendations.
Process Support and Productivity support
IMC’s Process expertise gained through continuous exposure to varying customer line configuration and difficult-to-solve process problems is utilized by our clients to increase the line yields and utilize the equipment optimally. Process yield improvements after studying customers’ major areas of concern to increase overall throughput.
IMC can provide equipment based onsite-training on the products for Basic Machines operations and maintenance. IMC can also offer advanced-level training to the customers as per request.
Product Calibration, Overhaul, Upgrades, Retrofit
IMC helps the customer with proper recommendations for the Product calibration/upgrades/retrofit as applicable for product performance/features enhancements.
- Pre-sales and Post-sales product assessment.
- Annual Maintenance Contracts.
- Customized support plan to suit customers specific requirements.
- Consultancy services for Polysilicon, wafer, cell and module manufacturing.
Service Support Level
Following are the levels of support available for customers to choose from
24 X 7 TELEPHONIC TECHNICAL SUPPORT
Field engineers are available for consultation support by telephone to assist with machine performance questions, Parts identification, and to provide other information about machine operation and servicing
ANNUAL OPERATIONS CHECK AND EVALUATION
IMC’s techs evaluate overall performance, inspect machine adjustments, advise on various maintenance techniques, and recommend any required changes to customer maintenance and operational practices. New features and equipment enhancements are discussed.
TROUBLESHOOTING MAINTENANCE AND OVERALL MAINTENANCE
The service will resolve problems on the machines. Overhaul of machines at customers’ request will be done after an inspection and advice for procurement of spares necessary for such overhauls.
TRAINING FOR MACHINE OPERATION AND MAINTENANCE
IMC specialists will provide onsite training for customer’s engineers, supervisors on all aspects of machine operation and maintenance.
Provide analysis and improvements to increase machine reliability.
- When customers need replacement parts for their equipment, they expect top quality, quick turnaround, and the best value
- Our Technology partner's global network of distribution hubs enable us to deliver urgently needed parts
- Rest assured that every ORIGINAL spare part is manufactured to the original stringent design specifications
When customers need replacement parts for their equipment, they expect top quality, quick turnaround, and the best value
Our Technology partner's global network of distribution hubs enable us to deliver urgently needed parts
Rest assured that every ORIGINAL spare part is manufactured to the original stringent design specifications